Testimonials
Here are some testimonials from Northertool, whom we are affiliated with.
“I wanted to complement the quality of the confirmation email I received. All information was laid out in an easy to read format and the supplied links lead easily to order and tracking information. Much easier than other companies I’ve dealt with. I was especially impressed with the simplicity of package tracking. Looking forward to more dealings in the future.”
Curt H
“In this world of 'take your money then wait' I was amazed at your customer service and the speed in which you shipped and delivered my order. And didn't even hit me with excessive shipping and handling fees! Thank You! I'll be ordering from you again!”
Bruce B
Wapakoneta, OH
“We have been looking for this tool for awhile now. We found it through one company who would not sell to the public. Or give any information as to where you could find it through one of their retailers. I just wanted to say thank you for making it so easy to order from your company. I look forward to doing more bussiness with you as a company. My full time job is with Home Depot and alot of your prices are better then theirs. I would give your catalog to some of the contractors if you would please send me some. They might be able to get a better deal through you. Thank you for having the wrench that I wanted. I have been looking for this for months.”
Eric B
Ballground, GA
“Northern Tool has any and everything that it takes to get the job done. In regards to that kind of service I highly recommend them to anyone.”
Tim C
Cana, VA
“I had the best customer service experience I have ever had with any company when I contacted Northern Tool to check on the status of an order. The rep was extremely helpful and courteous. Thanks!”
Jeff S
Irmo, SC
“Good selection of items at fair pricing, great color catalog. I have had no problems with the many tools I have purchased from you. Thanks!”
Karl S
Lakewood, NJ
“HAL, Thank you for my order confirmation. This is my first web order with Northern Tool and I must say that I am impressed (and I haven't even received my package yet). I very much appreciate the links to my order number and shipping number. With only two clicks of the mouse I knew exactly when my purchase was shipped and where it is in the shipping chain. All this customer service without actually having to bother one of your customer service agents. Good for both of us!!!
Again, thank you for the excellent customer service and "good job" to your web site design team. Until next order...... Sincerely,”
Christopher F
Glidden, WI
“My husband and I are very pleased with your site and ease of use. We have recently started shopping at Northern Tool in Hickory, NC. It is a hassle-free experience there, unlike the local Lowe's & Home Depot. Thanks for taking care of your customers & creating a site that is useful.”
Candy S
Hickory, NC
“I have always found Northern Tool to have quality products at fair prices. I often find things available at Northern Tool that aren't available locally.”
Gary M
Odessa, MO
“I have always been pleased with the outstanding service provided by Northern Tool and the superior quality of your products. Your catalog and website are well organized and easy to use. Thank you again.”
Dan M
Columbus, NJ
“I have been a customer for a few years and Northern Tool has the best prices and selection I have seen. I also get the item(s) I ordered to me on time or before they say it will arrive. I am very happy with them and will be a customer for life.”
Nick S.
East Northport, NY
